Privacy Policy
General:
St Ives Physiotherapy & Sports Therapy Centre ("we" or "us") acknowledge and respect your privacy. This Privacy Policy sets out how we will use, manage and protect your personal information in accordance with the Australian Privacy Act 1988 ("Privacy Act"). When used in this Privacy Policy, the term "personal information" has the meaning given to it in the Privacy Act. In general terms, it is any information that can be used to identify you.
Unless stated by you to the contrary, you acknowledge and consent to the use or disclosure of your personal information including your name, address, email address and other information you provide to us, in circumstances that are:
St Ives Physiotherapy & Sports Therapy Centre ("we" or "us") acknowledge and respect your privacy. This Privacy Policy sets out how we will use, manage and protect your personal information in accordance with the Australian Privacy Act 1988 ("Privacy Act"). When used in this Privacy Policy, the term "personal information" has the meaning given to it in the Privacy Act. In general terms, it is any information that can be used to identify you.
Unless stated by you to the contrary, you acknowledge and consent to the use or disclosure of your personal information including your name, address, email address and other information you provide to us, in circumstances that are:
- set out in this Privacy Policy;
- clearly explained to you at the time when the information is collected from you; or
- permitted under the Privacy Act.
Your Privacy Matters To Us:
The privacy of our patients is important to us. We will always respect your privacy. For us to provide you with the best possible care, it is important you trust us and share with us all the necessary information to enable us to diagnose and best treat you.
All our staff follow privacy principles that enable us to protect your privacy. These principles set standards for how we handle your personal information.
The privacy of our patients is important to us. We will always respect your privacy. For us to provide you with the best possible care, it is important you trust us and share with us all the necessary information to enable us to diagnose and best treat you.
All our staff follow privacy principles that enable us to protect your privacy. These principles set standards for how we handle your personal information.
What Information Is Collected About Me, And Why Does the Practice Need It?
In the course of providing treatment, this practice collects a range of health and related information about you that we consider sensitive. The practice has a policy that covers how your health information is collected, used, stored, disclosed and accessed.
The practice only collects information that is necessary to provide a quality health service. In the course of providing this service, we may disclose information to your treating doctor and other health service providers from whom you are currently receiving treatment. You need to let us know if you do not want your health information provided to these providers. In accordance with privacy legislation, you are entitled to access any information that we hold about you. The practice may change reasonable costs for the provision of this information and it may take time to prepare files for release.
In the course of providing treatment, this practice collects a range of health and related information about you that we consider sensitive. The practice has a policy that covers how your health information is collected, used, stored, disclosed and accessed.
The practice only collects information that is necessary to provide a quality health service. In the course of providing this service, we may disclose information to your treating doctor and other health service providers from whom you are currently receiving treatment. You need to let us know if you do not want your health information provided to these providers. In accordance with privacy legislation, you are entitled to access any information that we hold about you. The practice may change reasonable costs for the provision of this information and it may take time to prepare files for release.
What Happens To My Health Information?
We release some health information to health insurers, third party insurers and workers compensation authorities in order to meet their requirements for claim assessment and payment. The physiotherapist will discuss the information with you and will limit this release if you require. If you ask us to withhold certain information, this may have an impact on your insurance claim.
The practice will only release information to other parties, including insurance companies, if you provide permission for the information to be released. For this practice to release information to a third party, we need to know which records you would like us to release so requests should specify dates where possible.
Our privacy policy applies to all employees. Additionally, from time to time, your information may be accessed by contractors (e.g. if our computer billing system gets upgraded). Whilst access is limited as much as possible, contractors are bound by the privacy policy of the Practice.
We release some health information to health insurers, third party insurers and workers compensation authorities in order to meet their requirements for claim assessment and payment. The physiotherapist will discuss the information with you and will limit this release if you require. If you ask us to withhold certain information, this may have an impact on your insurance claim.
The practice will only release information to other parties, including insurance companies, if you provide permission for the information to be released. For this practice to release information to a third party, we need to know which records you would like us to release so requests should specify dates where possible.
Our privacy policy applies to all employees. Additionally, from time to time, your information may be accessed by contractors (e.g. if our computer billing system gets upgraded). Whilst access is limited as much as possible, contractors are bound by the privacy policy of the Practice.
Further Information And Feedback:
We may contact you from time to time regarding current or new services we offer or with information related to physiotherapy that we feel may interest you. If you do not want to receive particular types of information, please let our reception know so we can remove you when we contact our clients from that contact list.
To ensure that we continue to improve our privacy processes, we would like to encourage you to raise any concerns that you may have regarding privacy with the principal physiotherapist in this Practice.
We may contact you from time to time regarding current or new services we offer or with information related to physiotherapy that we feel may interest you. If you do not want to receive particular types of information, please let our reception know so we can remove you when we contact our clients from that contact list.
To ensure that we continue to improve our privacy processes, we would like to encourage you to raise any concerns that you may have regarding privacy with the principal physiotherapist in this Practice.
More On Privacy:
You can obtain further information about privacy in Australia and the protection of your personal information on the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.
Tel: 1300 363 992
Email: [email protected]
You can obtain further information about privacy in Australia and the protection of your personal information on the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.
Tel: 1300 363 992
Email: [email protected]